Frequently Asked Questions

The Arcimoto FUV is now delivering to customers on the West Coast, and available to preorder throughout the United States, as well as internationally. Below you will find the answers to the most frequently asked questions. If you didn’t see your question, please email us anytime at info@arcimoto.com.

Company

Is Arcimoto a publicly traded company?

Yes, Arcimoto went public in 2017 and is listed under the ticker symbol “FUV” on Nasdaq. To invest in Arcimoto, please contact your broker.

What is the status of vehicle deliveries?

We are delivering the FUV to preorder customers in California, Oregon, Washington, and Florida. A new reservation placed today in these states is anticipated to be completed within 90 days.

We plan to expand our delivery network as we build our service teams in new states. Delivery times will vary based on preorder number and vehicle configuration. We will be in touch with pre-order customers in upcoming states just as soon as we are ready to begin taking reservations.

Can I test drive an Arcimoto vehicle?

Yes! To book a test drive in Eugene, OR or at Arcimoto San Diego, please email info@arcimoto.com.

By placing a preorder or signing up for our newsletter, we will automatically let you know when Arcimoto will be in your area with FUVs to test drive.

Where can I rent an FUV?

Currently, the FUV is available to rent in Eugene, OR; San Diego, CA; Key West, FL; and San Francisco.

Please visit Arcimoto.com/rental to book your adventure today!

Can I work for Arcimoto?

We are always looking for talented individuals who wish to help us in our mission to create a sustainable transportation system. Please check our Careers Page for open positions.

Where is Arcimoto located?

The Arcimoto Manufacturing Plant and campus are located at 2175 West 2nd. Avenue in Eugene, Oregon.

Preorders and Reservations

How do I preorder the FUV?

Arcimoto is currently accepting preorders with a fully refundable deposit of $100. To save your place in line, place your preorder here.

We are currently delivering FUVs  in CA, OR, WA, and FL. We are working to open delivery to new states.

Just as soon as we’re ready to expand sales to new states, we will reach out to each of our preorder customers in the state with the offer to reserve and begin building their FUVS.

I preordered. What happens next?

Once we are close to building your vehicle, we will contact you to collect a non-refundable deposit to secure your place in the production queue. You’ll have the opportunity to choose all your desired features and options before placing a production deposit. We will then work with you to finalize delivery or pickup options for your new Arcimoto vehicle.

If I place my preorder today, when will Arcimoto deliver my FUV?

Reservations in our open states of CA, OR, WA, and FL are expected to be completed within the next 90 days.

For the rest of the country, we will be expanding our service network and delivery capability gradually and will contact all pre-order customers when we are ready to begin sales in their respective states.

I currently live outside of your delivery area. Can I pick up my vehicle at the factory and bring it home?

Not at this time. As soon as we are ready to open your area for delivery, we will contact you to complete your vehicle reservation.

Will Arcimoto have dealerships?

At this time, Arcimoto is looking into rental, or “rentail,” partnerships rather than the traditional dealership model. If you’re interested in partnering with Arcimoto for franchise opportunities, please contact sales@arcimoto.com.

What are the financing options?

We plan to offer creative financing options. We have had discussions with a number of financial institutions that expressed interest in partnering with Arcimoto and offering loans for FUV purchases.

Are there any tax incentives for the FUV?

Yes! FUVs in California qualify for up to $1,500 in rebates and incentives, while new FUVs in Oregon qualify for up to $5,000 in rebates.

Currently, there are no federal tax incentives.

We are working with officials on the federal, state, and local levels to add new incentives for Arcimoto vehicles.

Does Arcimoto provide FUV fleet options?

Yes. Custom and branded fleet vehicle options are available for the Deliverator, Rapid Responder, and the FUV. Please contact Arcimoto Fleets at fleets@arcimoto.com to learn more.

Do you sell and ship outside of the U.S.?

We are currently delivering within the U.S. at this time. We are accepting international preorders. We do not yet have hard dates for when Arcimoto vehicles will be available internationally. We recommend you sign up for our newsletter for updates on when Arcimoto vehicles will be available in your area.

Rentals

Are your vehicles safe to travel on the freeway?

Yes, our vehicles are freeway ready.

If my travel plans change, can I cancel a reservation that I have booked?

Yes. If your reservation is cancelled more than 24 hours before your pick-up time you will receive a full refund. If you cancel in less than 24 hours before your reservation time you will receive a 50% refund.

What is the No Show Fee "NSF" policy for Arcimoto?

No-show’s will forfeit their rental costs.

How can I get a copy of my receipt from a recent rental?

Contact the rental office you reserved your FUV at.

What forms of identification are accepted?

A state issued drivers license is required when renting at an Arcimoto location.

How do I reserve a vehicle?

You can reserve a vehicle from our website at www.arcimoto.com/rental

Can I leave my car at the rental location?

Yes, some of our locations have dedicated customer parking. See your rental location specific FAQ for more details.

How old are your vehicles?

Most of our rental fleet is less than 1 year old.

What if I am late returning the vehicle?

There will be a $25 charge for the initial 30 minutes late and $25 dollars for each additional 30 minute period after.

What do I do if I need to leave prior to the store opening?

You can call your local Arcimoto rental center and leave a message.

Is there a limit on the amount of miles I can travel?

Most rental locations have a 30 mile radius that renters must stay within. Daily mileage limits do not apply.

Do I have to use my credit card when I rent a vehicle?

Credit and debit cards are both accepted.

What about rental insurance?

Additional collision insurance is available at an additional cost.

What do I do if I am returning a car after hours?

After hour returns are not allowed and will incur late charges.

Do I have to go to the rental agency to pick up my vehicle?

You can pick up your FUV at the rental location or partner location that you booked through.

How do I cancel my existing reservation?

Call the rental location that you booked through to cancel.

What is your cancellation policy?

To cancel your reservation please contact your rental office. If you wish to cancel your vehicle reservation more than 24 hours prior to the scheduled pickup time and date we will refund your rental charges in full.
If you wish to cancel your vehicle reservation less than 24 hours prior to the scheduled pickup time and date we will refund 50% of the total rental charges. If you would like to change your pickup time, please call your rental office to verify availability. If there is a vehicle available for the time you would like to switch to there will be no charge. If there is no vehicle available you will need to cancel your reservation and
book a new reservation.

Is there a weight limit when renting an FUV?

The vehicle is rated for 500 lbs. total and uses standard length seatbelts that may not fit all people.

Is there a height restriction to rent an FUV?

Any driver or passenger must be able to put their feet flat on the floorboard while sitting in the seat.

If the battery dies, can I call Arcimoto to come charge it?

We do not offer mobile charging at this time.

What if the battery dies and I can’t get the vehicle back in time?

Recovery fees will apply if the vehicle has to be retrieved by our service team.

How much battery do I need to get back to the store?

As a general rule of thumb, once you are half way through the battery life that you left with, it is time to head back.

Can I charge the vehicle at a public charging station?

Public charging is allowed but only with either a level 1 or level 2 charger. Fast charging can cause damage to the vehicle.

Products

What is the FUV?

The Fun Utility Vehicle is an ultra-efficient, three-wheeled electric vehicle designed for everyday driving. It features comfortable seating for two, a top speed of 75 MPH, and a range of 102 city miles per charge. It features a stable driving platform, and, unlike two-wheel motorcycles, requires no balance or leaning to operate. With just a brief familiarization with the simple motorcycle controls, anyone can drive the FUV with ease.

Is the FUV classified as a car or a motorcycle?

Currently, all three-wheel vehicles, including the FUV, are classified as motorcycles. Depending on your state’s laws, motorcycle helmets and a motorcycle license or endorsement may be required.

By demonstrating how simple it is to operate Arcimoto vehicles, we are working with legislators around the country to create exemptions for helmet and license requirements. We’d love your help. Contact your representatives and tell them you would like to see the FUV exempted from motorcycle helmet and license requirements.

What does it feel like to drive the FUV?

The FUV is a thrilling ride unlike any other vehicle on the market today. The FUV is designed to be a simple, joyful driving experience that is easy to learn. Built on the three-wheel Arcimoto platform, the FUV is stable and balanced, and the controls are simple and intuitive. The FUV’s top speed is 75 mph, and it has a range of 102 miles under city driving conditions. Driving at a high speed for an extended period will affect the range.

Additionally, because of the quiet ride and curved roof design, it’s easy for the driver and a passenger to carry on a conversation. With the inclusive roof and windshield, you are protected from the elements. With its open configuration, you are more connected to the road.

How does the FUV braking system work?

The FUV features two braking systems: a hydraulic brake pedal and a parking brake.

The hydraulic brake pedal is located on the driver’s right side, and is used just like a traditional foot brake found in cars – to slow the vehicle or hold a complete stop.

The parking brake will hold your vehicle at a complete stop when parked on flat ground and an incline.

Does the FUV have 'Regen' and how does it work?

The FUV also features an energy recovery system: KERS-RBS, or “Regen” for short. Regen enables the FUV to capture energy back into the battery, by slowing the motion of the vehicle at higher speeds. As long as the vehicle is moving quickly, the rapidly rotating motors are able to generate electricity for storage and reuse later. However, regen cannot bring the vehicle to a complete stop, nor can it hold the vehicle at a complete stop.

Regen is activated by a trigger attached to the right handlebar. When activated, Regen will slow your vehicle while recharging the battery by recovering the kinetic energy of the vehicle. However, Regen will not operate when the motor is not turning, so it won’t hold the vehicle at a complete stop. The hydraulic brake pedal and Regen can be used together to more rapidly slow the vehicle.

Will Arcimoto offer fully enclosed versions of its vehicles?

Full enclosures are in development for future Arcimoto models. In the very near future, the FUV can be outfitted with “West Coast Doors,” hard plastic half doors which can be easily removed and re-installed as desired. We do not yet have a timeline on when fully-enclosed models will be available.

Do Arcimoto vehicles include heat or AC?

Arcimoto vehicles come equipped with heated seats and grips. At this time, heating and air conditioning are not available. We do plan on offering these as options for future, fully enclosed models.

How do Arcimoto vehicles perform in snow?

Arcimoto vehicles have demonstrated strong performance in snow when driving on plowed roads. The vehicle’s low center of gravity and forward-weighted body increases stability. We do not recommend driving in deep snow or on unplowed roads.

What are the safety features of the FUV?

Arcimoto has demonstrated that the FUV meets the performance requirements of the Federal Motor Vehicle Safety Standards for a motorcycle. Learn more on our Safety Page.

Do I need to wear a helmet or have a motorcycle license when driving?

Motorcycle helmets and motorcycle endorsements/ licenses may be required in your area for legal operation of this vehicle. In some U.S. States, regulations define an “Enclosed Cab” as a partially or completely enclosed seating area for the driver and passenger that is certified by the manufacturer as meeting the standards prescribed under 49 CFR 571.216a. When meeting this definition, such regulations provide exemptions for qualified persons to operate or ride upon this three-wheeled motorcycle without (i) wearing upon his or her head a motorcycle helmet, and/or (ii) holding a motorcycle endorsement or motorcycle license. Multiple U.S. States on the date of manufacture may already have such regulations.

Check your local requirements for details. Follow the laws of your State.

Can children ride in the FUV?

Seat belts are always required for operation and riding in the FUV. Our seat belt manufacturer has provided the following restrictions for use of our seat belt system:

  • Never use the seat belt system for children under the age of 12 years or to install an infant seat, child seat, or booster seat.
  • Never use the seat belt system for persons who weigh less than 88 pounds or those who are less than 4’11” tall, regardless of age.

How is the FUV insured?

The FUV is currently recognized as insurable by several major insurance carriers, including Progressive, Allstate, State Farm, and American Family. We are working on adding other major insurance carriers. We recommend you contact your local agent or Agoff Insurance Solutions.

How do I charge my FUV?

The FUV’s integrated charger can be connected to either a 110V household outlet or standard 220V household outlet, as well as any Level 1 or Level 2 charging station. When away from home, we recommend using an app like ChargePoint to find your nearest charging stations.

How long does it take to charge the FUV?

Using a Level 1 charging station or 110V outlet, the estimated time for a full charge from empty is at least 8 hours. Using a Level 2 charging station or 220V outlet, the estimated time is at least 4 hours. Charging at a high or low temperature will affect the charging time and charge retention.

Does the FUV support fast charging?

The FUV supports standard Level 1 and Level 2 charging, available at 110v and 220v household outlets as well as public charging stations. For future models, we are exploring fast-charging options.

What is the lifetime of the battery system?

We don’t yet have the longitudinal data to make a definitive claim, but we are hopeful based on our pack design and data from the cell manufacturer that the li-ion batteries used in the FUV will last up to 8 years or more with normal vehicle usage, and still maintain more than 80% of their original charging capacity. Field testing and continuous improvements are ongoing, and we will provide more data as it is available.

What is the FUV manufacturer’s warranty?

Arcimoto vehicles are covered by a standard 3-year/36,000-mile warranty. You can view the warranty here.

How will Arcimoto vehicles be serviced?

Arcimoto is building its network of mobile service providers who can assist you when you need service or maintenance. The design of the FUV will make servicing a very straightforward process, and most replacement parts are off-the-shelf.

We’ve started to build our service network in initial cities, and will continue to expand as our production levels increase. Additionally, we have entered into a partnership with Road America to provide nationwide 24-hour roadside assistance to Arcimoto owners. More details will be provided as the service develops.

How do I find out if there are open recalls on my FUV?

You can enter your VIN here to see if your vehicle is under recall.

San Diego Rentals

Where can I park my car?

There is plenty of street parking around our location at 630 10th Ave, San Diego 92101 but if you can’t find anything, there is a lot you can always head to: Ace Parking at 614 Market St, San Diego, CA 92101. It’s a short walk to our location.

What % does the FUV come charged at? 80-90%?

Our vehicles have an extended range mode that will allow for a charge of up to 100%. We limit this charging capability to avoid the risk of overcharging the batteries and potentially limiting battery life.

How can I find a charging station?

We recommend downloading the Plug Share app.