1. Information Collection: The Personally Identifiable Information We Collect
In the course of using this Site or in connection with your purchase and/or operation of an Arcimoto Fun Utility Vehicle (“Vehicle”), you may provide us with personally identifiable information. We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form. This refers to information about you that can be used to contact or identify you, and information on your use of and activities at our Site that may be connected with you (“Personal Information”). Personal Information that we collect may include, but is not limited to, your name, phone number, credit card or other billing information, email address and home and business postal addresses. Personal Information may also include information you supply to us concerning your preferences and interests expressed in the course of use of our Site. You may, however, visit our site anonymously.
In addition to Personal Information, following your purchase of a Vehicle, we may also collect certain non-public information about the Vehicle or relating to the use of the Vehicle, such as the Vehicle’s location, speed, direction of travel, service data, odometer reading, mechanical condition, operation and your use of Vehicle features (“Telematics Data”). The Telematics Data is transmitted to Arcimoto, which uses the data to deploy necessary software updates to the Vehicle and to improve functionality. By purchasing the Vehicle, you consent to the collection, retention and use of the Telematics Data by Arcimoto for any lawful purpose. We also may collect, and you may provide to us, data related to the Vehicle that is not associated with you in an identifiable way, such as functionality use, statistics, performance data or quality metrics. You agree that we may record or monitor your Vehicle’s location.
We use the Personal Information and Telematics Data we collect from you or occupants of the Vehicle to, among other things, manage your account, improve occupant and vehicle safety, and other products and services, perform analysis and research purposes, and enhance your overall ownership experience. We will not sell or rent your information to others without your authorization.
You agree we may release your information, including location data, when we are required to do so to comply with the law, in legal proceedings, to respond to subpoenas or court orders, in cooperation with law enforcement agencies, and to enforce the terms of this Agreement and any agreement related to the lease or financing of your Vehicle
When you visit the Site, our servers automatically record information that your browser sends whenever you visit a website. This information may include, but is not limited to, your computer’s Internet Protocol address, browser type, the web page you were visiting before you came to our Site and information you search for on our Site. Like many websites, we also use “cookies” to collect information. A cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes. We use “persistent cookies” to save your registration ID and login password for future logins to the Site; and we use “session ID cookies” to enable certain features of the Site, to better understand how you interact with the Site and to monitor aggregate usage and web traffic routing on the Site. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Site or all functionality of our services.
2. How We Use Personal Information
Personal Information is used for the following purposes: (i) to provide and improve our Site, services, features and content, (ii) to administer your use of our Site, (iii) to enable users to enjoy and easily navigate the Site, (iv) to better understand your needs and interests, (v) to fulfill requests you may make, including processing orders or other transactions, (vi) to personalize your experience, (vii) to provide or offer product announcements, and (viii) to provide you with further information and offers from us or third parties that we believe you may find useful or interesting, including newsletters, marketing or promotional materials and other information on services and products offered by us or third parties. If you decide at any time that you no longer wish to receive such communications, please follow the unsubscribe instructions provided in any of the communications or update your “user preferences” information. (See “Changing or Deleting Information,” below.)
3. Information Sharing and Disclosure
Arcimoto Customers. We will display your Personal Information in your profile page and elsewhere on the Site according to the preferences you set in your account. Any information you choose to provide should reflect how much you want all other Arcimoto.com users to know about you. We recommend that you guard your anonymity and sensitive information and we encourage members to think carefully about what information about themselves they disclose in their profile pages. You can review and revise your profile information at any time.
Service Providers, Business Partners and Others. We may employ third party companies and individuals to facilitate our service, to provide the service on our behalf, to perform Site-related services (including but not limited to maintenance services, database management, web analytics and improvement of the Site’s features) or to assist us in analyzing how our Site and service are used. We may also employ third parties to perform some services related to your Vehicle on behalf of Arcimoto. We may share the Telematics Data we collect with such third parties in furtherance of their performance of services on our behalf. These third parties have access to your Personal Information and/or Telematics Data only for purposes of performing services on our behalf. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. All third parties are contractually obligated to maintain the confidentiality of your Personal Information if it is identifiable to you and use such information only as we specify.
Third-Party Links. Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Compliance with Laws and Law Enforcement. Arcimoto cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of Arcimoto or a third party, to protect the safety of the public or any person, or to prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable.
Statistics. Arcimoto may also aggregate customer statistics and provide these statistics to third parties. These statistics will not include personal information that identifies any individual. Arcimoto will take all reasonable measures so that the information you provide will not be used by third parties for purposes other than those indicated here.
Business Transfers. Arcimoto may sell, transfer or otherwise share some or all of its assets, including your Personal Information, in connection with a merger, acquisition, reorganization or sale of assets.
4. Changing or Deleting Your Information
All registered users may review, update, correct or delete the Personal Information provided in their registration or account profile by contacting us or by changing their “user preferences” in their account.
Arcimoto is very concerned with safeguarding your information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
6. Our Policy Toward Children
This Site is not directed to children under 18. We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at firstname.lastname@example.org. If we become aware that a child under 13 has provided us with Personal Information, we will delete such information from our files.
7. Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at www.arcimoto.com.
8. Contacting Us